Business Development Representative – Robotics – Cape Town

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes. Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies […]

About the Position

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes.

Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies to our customers.

Our motto is “caring through innovation” which speaks of a vested interest at every level of the organization to constantly pioneer, enhance and co-create improved technologies that demonstrate our personal care for every life that we encounter.

We understand that the key to our growth and expansion is a high-performing sales team.  We therefore seek to employ a qualified Business Development Representative to grow our partnership base within the Sub-Saharan Africa region.  In this role, you will act as the “conduit” between our sales business partners and our company.  Your role will be to seek new sales business partners by researching well established companies that show synergies with our company’s vision, mission, and values.  These companies will represent us, our brands, and our partners brands within the SSA region.  Your selection should show your understanding of primary emerging markets and saturation should be dependent on this.

You will use your communication skills and interpersonal skills to cultivate strong, ethical, business relationships with sales business partners, from first contact until you close the deal and beyond.  You will be responsible for the overall performance of each sales business partner and should therefore show your ability to influence and meet deadlines and targets.

KEY RESPONSIBILITIES:

  • Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
  • Full accountability for the achievement of sales objectives and targets for SSA.
  • Develop and execute accurate and on-going sales plans with sales business partners to achieve and exceed sales objectives and targets.
  • Maintain and consistently grow market share across products and services in SSA.
  • Enquires to understand and confirm the sales business partners needs through effective engagement and overcomes objections.
  • Plan and implement effective sales/product presentations to sales business partners as well as demonstrations and training.
  • Build and maintain productive, trusting relationships with sales business partners, their customers, and their staff to drive product adoption.
  • Timely and professional customer service, including troubleshooting and product education.
  • Respond to the sales business partners requests and resolve complaints in a prompt and efficient manner.
  • Represent our company and products at industry conferences and trade shows to maximize potential and gain sales leads.
  • Participate in joint visits to the end customer with the sales business partners.
  • Monitor key market trends and competitive market data to keep management informed of any developments or changes. Develop and implement strategies to counter competitors.
  • Stay current with trends and competitors to identify improvements or recommend new products.
  • Recognize and understand competitive products, features and strengths in relation to our products and services.
  • Report to CEO with weekly, monthly, and quarterly results on all activities in customer accounts, prevailing or changing business trends, customer complaints, and competitor activity.
  • Ensure maximum coverage of all accounts within your territory to maintain an optimum level of exposure.
  • Adhere to financial, regulatory, and quality compliance standards and requirements.
  • Manage budget and expenses in line with company policies and profit maximization.
  • Conducts all business with customers and potential customers in a manner that adheres to ethics & compliance guidelines as set out in the SAMED Medical Device Code of Ethical Marketing and Business Practice.
  • Must develop and maintain comprehensive technical/clinical knowledge and capabilities.
  • Collaborate with local sales team to ensure the company’s goals and targets are met.
  • Ensure all customer interactions are logged in the CRM, and records kept up to date containing relevant information.
  • Work with a cross-functional team to develop and execute a marketing plan based on customer needs.

QUALIFICATIONS & SKILLS:

  • Minimum of a Bachelor’s degree in sales, marketing or business.
  • Minimum 6 years of sales experience in a similar role, with a proven history of successful conversions, as well as exceeding sales objectives and targets consistently.
  • Previous experience in long cycle capital equipment sales would be advantageous.
  • Previous sales experience in both healthcare and the commercial sector would be advantageous.
  • Existing relationships with key customers will be an advantage.
  • Additional course work in sales techniques and marketing would be advantageous.
  • Business planning and financial planning abilities, i.e. presentations, budgets, reports.

INHERENT JOB REQUIREMENTS:

  • Ability to be a positive role model for our brand whilst demonstrating the highest level of professionalism in line with our corporate ethos.
  • Ability to work under pressure and meet targets and deadlines consistently.
  • Must possess strategic closing skills.
  • Must be highly organized with an enthusiastic and engaging attitude.
  • Demonstrate the ability to work independently & drive results.
  • Must be self-motivated and goal-oriented and demonstrate the ability to work independently and deliver results.
  • Must be willing to travel with some overnight stays potentially required.
  • Ability to teach & educate medical personnel, peers & technical support personnel.
  • Ability to grasp the use of technology and robotics.
  • Must have very strong negotiation skills whilst maintaining the utmost level of respect and decorum.
  • Must be customer service focused with the ability to identify problems and promote our solutions.
  • Must have excellent interpersonal skills.
  • High computer proficiency required, including Word, Excel, PowerPoint and Outlook as well as CRM software i.e. Salesforce and applications relative to our products and services.
  • Must possess strong written and verbal communications skills to articulate complex problems in a simplified way and report on them.
  • Ability to read, analyze and interpret various documents such as reports, technical specifications and regulations.
  • Ability to write reports, create presentations and provide business correspondence.
  • Ability to effectively present information and respond to questions from customers, internal and external stakeholders, and various other support teams.
  • Must have a high level of business acumen with the ability to think and act from a “best for business” perspective.

APPLICATIONS CLOSE:  31 JANUARY 2021

Sales Development Representative – South Africa

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes. Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies […]

About the Position

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes.

Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies to our customers.

Our motto is “caring through innovation” which speaks of a vested interest at every level of the organization to constantly pioneer, enhance and co-create improved technologies that demonstrate our personal care for every life that we encounter.

We understand that the key to our growth and expansion is a high-performing sales team.  We therefore seek to employ a qualified Sales Development Representative (SDR) to find and qualify potential customers that will benefit from our products and services.

As the first line of communication with our prospective customers, you should have excellent communication, interpersonal, and customer service skills. You should also demonstrate the ability to meet deadlines and have strong analytical and mathematical skills.  As a solutions provider, you must demonstrate your ability to identify customer needs, and promote our solutions.

You will have a strong understanding of the sales process, excelling at researching leads, starting new relationships, and setting our sales team up for success. You should be a quick learner and rely on proven sales methodologies to showcase our offerings in a compelling way.

This individual will be seen as an expert in their field, showing significant ability to enter and saturate new markets.

KEY RESPONSIBILITIES:

  • Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
  • Develop a sales strategy to draw in potential buyers or to find new potential customers.
  • Initiate contact with potential customers utilizing various resources i.e. CRM, social medial platforms, cold calling, to generate new sales opportunities.
  • Generate leads by nurturing warm prospects and finding potential customers.
  • Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
  • Identifying the customers potential needs and qualify their interests and viability to drive sales.
  • Manage and maintain a sales pipeline of interested prospects, moving solid leads through the marketing funnel and connecting them to the sales executives.
  • Arrange in-person meetings, emails, or phone calls between prospective customers and sales executives.
  • Following-up with potential customers who expressed interest but did not purchase any products or services.
  • Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
  • Proactively seek new business opportunities in the market.
  • Meet or exceed sales forecasts through passing on highly qualified leads to the Sales Executives.
  • Collaborate with sales executives to ensure the company’s goals and targets are met.
  • Identify best practices to refine the company’s lead generation playbook.
  • Report to CEO with weekly, monthly, and quarterly results on all activities in customer accounts, prevailing or changing business trends, customer complaints, and competitor activity.
  • Ensure all customer interactions are logged in the CRM, and records kept up to date containing relevant information.
  • Work with a cross-functional team to develop and execute a marketing plan based on customer needs.
  • Promote and establish education on our products and devices.
  • Conduct all business with customers and potential customers in a manner that adheres to ethics & compliance guidelines as set out in the SAMED Medical Device Code of Ethical Marketing and Business Practice.

QUALIFICATIONS & SKILLS:

  • Minimum of a Bachelor’s degree in sales, marketing or business.
  • Minimum 4 years of sales experience, with a proven history of exceeding lead targets.
  • Previous experience in long cycle capital equipment sales would be advantageous.
  • Previous sales experience in both healthcare and the commercial sector would be advantageous.
  • Existing relationships with key customers will be an advantage.
  • Additional course work in sales techniques and marketing would be advantageous.

INHERENT JOB REQUIREMENTS:

  • Ability to be a positive role model for our brand whilst demonstrating the highest level of professionalism in line with our corporate ethos.
  • Ability to work under pressure and meet targets and deadlines consistently.
  • Must possess strategic prospecting skills.
  • Must be highly organized with an enthusiastic and engaging attitude.
  • Must have very strong negotiation skills whilst maintaining the utmost level of respect and decorum.
  • Must be customer service focused with the ability to identify problems and promote our solutions.
  • Must have excellent interpersonal skills.
  • Must be able to effectively perform client situational analysis to create conversion plans.
  • High computer proficiency required, including Word, Excel, PowerPoint and Outlook as well as CRM software i.e. Salesforce.
  • Must possess strong written and verbal communications skills to articulate complex problems in a simplified way and report on them.
  • Ability to read, analyze and interpret various documents such as reports, technical specifications and regulations.
  • Ability to write reports, create presentations and provide business correspondence.
  • Ability to effectively present information and respond to questions from customers, internal and external stakeholders, and various other support teams.
  • Must have a high level of business acumen with the ability to think and act from a “best for business” perspective.

APPLICATIONS CLOSE:  31 JANUARY 2021

Sales Executive – Orthopaedic Solutions

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes. Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies […]

About the Position

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes.

Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies to our customers.

Our motto is “caring through innovation” which speaks of a vested interest at every level of the organization to constantly pioneer, enhance and co-create improved technologies that demonstrate our personal care for every life that we encounter.

We understand that the key to our growth and expansion is a high-performing sales team.  We therefore seek to employ a qualified Sales Executive to grow our sales and market share within your assigned territory.  In this role, you will act as the “closer” of qualified leads, by demonstrating the technical features and benefits of our products, thereby ensuring rapid adoption of our products and services.  You should be adept in maintaining relationships with current clients and building and maintaining relationships with new clients.

To ensure success as a Sales Executive, you should have a strong technical, biomedical, and scientific inclination and a passion for sales.  Ultimately, a top-class Sales Executive drives business by understanding the needs of the customer and providing them with the right products and services in a professional and timely manner.  You will do this by promoting our orthopaedic solutions.

As the professional facing the customer, you should have excellent communication, interpersonal, and customer service skills with the ability to meet deadlines and targets.  The ideal candidate will be seen as an expert in their field, showing good, ethical territory management, in terms of planning, organization and administration.

KEY RESPONSIBILITIES:

  • Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
  • Full accountability for the achievement of sales objectives and targets.
  • Develop and execute accurate and on-going sales plans to achieve and exceed sales objectives and targets.
  • Maintain and consistently grow market share across products and services.
  • Assist in generating leads by identifying opportunities within current and new customer base.
  • Enquires to understand and confirm the customer needs through effective engagement and overcomes customer objections.
  • Plan and implement effective sales/product presentations to customers as well as demonstrations, installations, and training.
  • Build and maintain productive, trusting relationships with key decision makers, customers, and their staff to drive product adoption.
  • Drive value for the customer – “right product, right customer, right time”.
  • Timely and professional customer service, including product training and customer education.
  • Respond to the customers requests and resolve complaints in a prompt and efficient manner.
  • Represent our company and products at industry conferences and trade shows to maximize potential and gain sales leads.
  • Monitor key market trends and competitive market data to keep management informed of any developments or changes. Develop and implement strategies to counter competitors.
  • Stay current with trends and competitors to identify improvements or recommend new products.
  • Recognize and understand competitive products, features and strengths in relation to our products and services.
  • Report to CEO with weekly, monthly, and quarterly results on all activities in customer accounts, prevailing or changing business trends, customer complaints, and competitor activity.
  • Ensure maximum coverage of all accounts within your territory to maintain an optimum level of exposure.
  • Adhere to financial, regulatory, and quality compliance standards and requirements.
  • Manage budget and expenses in line with company policies and profit maximization.
  • Conducts all business with customers and potential customers in a manner that adheres to ethics & compliance guidelines as set out in the SAMED Medical Device Code of Ethical Marketing and Business Practice.
  • Must develop and maintain comprehensive technical/clinical knowledge and capabilities.
  • Collaborate with Sales Development to ensure the company’s goals and targets are met.
  • Ensure all customer interactions are logged in the CRM, and records kept up to date containing relevant information.
  • Work with a cross-functional team to develop and execute a marketing plan based on customer needs.

QUALIFICATIONS & SKILLS:

  • Minimum of a Bachelor’s degree in Diagnostic Radiography, Radiologic Technology/Science – Radiographer
  • Minimum 5 years of sales experience in a similar role, with a proven history of successful conversions, as well as exceeding sales objectives and targets consistently.
  • Minimum 5 years sales experience selling orthopaedic devices, imaging software, navigation software and pre-operative planning software.
  • Existing relationships with key customers are a must.
  • Additional course work in sales techniques and marketing would be advantageous.
  • Business planning and financial planning abilities, i.e. presentations, budgets, reports.

INHERENT JOB REQUIREMENTS:

  • Ability to be a positive role model for our brand whilst demonstrating the highest level of professionalism in line with our corporate ethos.
  • Ability to work under pressure and meet targets and deadlines consistently.
  • Must possess strategic closing skills.
  • Must be highly organized with an enthusiastic and engaging attitude.
  • Demonstrate the ability to work independently & drive results.
  • Must be self-motivated and goal-oriented and demonstrate the ability to work independently and deliver results.
  • Must be willing to travel with some overnight stays potentially required
  • Ability to teach & educate medical personnel, peers & technical support personnel.
  • Ability to grasp the use of technology and related software.
  • Must have very strong negotiation skills whilst maintaining the utmost level of respect and decorum.
  • Must be customer service focused with the ability to identify problems and promote our solutions.
  • Must have excellent interpersonal skills.
  • High computer proficiency required, including Word, Excel, PowerPoint and Outlook as well as CRM software i.e. Salesforce and applications relative to our products and services.
  • Must possess strong written and verbal communications skills to articulate complex problems in a simplified way and report on them.
  • Ability to read, analyze and interpret various documents such as reports, technical specifications, and regulations.
  • Ability to write reports, create presentations and provide business correspondence.
  • Ability to effectively present information and respond to questions from customers, internal and external stakeholders, and various other support teams.
  • Must have a high level of business acumen with the ability to think and act from a “best for business” perspective.

APPLICATIONS CLOSE:  28 FEBRUARY 2021

Technical Sales Executive – Robotics – Gauteng

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes. Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies […]

About the Position

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes.

Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies to our customers.

Our motto is “caring through innovation” which speaks of a vested interest at every level of the organization to constantly pioneer, enhance and co-create improved technologies that demonstrate our personal care for every life that we encounter.

We understand that the key to our growth and expansion is a high-performing sales team.  We therefore seek to employ a qualified Technical Sales Executive to grow our sales and market share within your assigned territory.  In this role, you will act as the “closer” of qualified leads, by demonstrating the technical features and benefits of our products, thereby ensuring rapid adoption of our products and services.  You should be adept in maintaining relationships with current clients and building and maintaining relationships with new clients.

To ensure success as a Technical Sales Executive, you should have a strong technical and scientific inclination and a passion for sales.  Ultimately, a top-class Technical Sales Executive drives business by understanding the needs of the customer and providing them with the right products and services in a professional and timely manner.  You will do this by promoting, selling and servicing advanced robotic devices.

As the professional facing the customer, you should have excellent communication, interpersonal, and customer service skills with the ability to meet deadlines and targets.  The ideal candidate will be seen as an expert in their field, showing good, ethical territory management, in terms of planning, organization and administration.

KEY RESPONSIBILITIES:

  • Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
  • Full accountability for the achievement of sales objectives and targets.
  • Develop and execute accurate and on-going sales plans to achieve and exceed sales objectives and targets.
  • Maintain and consistently grow market share across products and services.
  • Assist in generating leads by identifying opportunities within current and new customer base.
  • Enquires to understand and confirm the customer needs through effective engagement and overcomes customer objections.
  • Plan and implement effective sales/product presentations to customers as well as demonstrations, installations and training.
  • Build and maintain productive, trusting relationships with key decision makers, customers and their staff to drive product adoption.
  • Drive value for the customer – “right product, right customer, right time”.
  • Timely and professional customer service, including product training and customer education.
  • Respond to the customers requests and resolve complaints in a prompt and efficient manner.
  • Represent our company and products at industry conferences and trade shows to maximize potential and gain sales leads.
  • Monitor key market trends and competitive market data to keep management informed of any developments or changes. Develop and implement strategies to counter competitors.
  • Stay current with trends and competitors to identify improvements or recommend new products.
  • Recognize and understand competitive products, features and strengths in relation to our products and services.
  • Report to CEO with weekly, monthly, and quarterly results on all activities in customer accounts, prevailing or changing business trends, customer complaints, and competitor activity.
  • Ensure maximum coverage of all accounts within your territory to maintain an optimum level of exposure.
  • Adhere to financial, regulatory and quality compliance standards and requirements.
  • Manage budget and expenses in line with company policies and profit maximization.
  • Conducts all business with customers and potential customers in a manner that adheres to ethics & compliance guidelines as set out in the SAMED Medical Device Code of Ethical Marketing and Business Practice.
  • Must develop and maintain comprehensive technical/clinical knowledge and capabilities.
  • Collaborate with Sales Development to ensure the company’s goals and targets are met.
  • Ensure all customer interactions are logged in the CRM, and records kept up to date containing relevant information.
  • Work with a cross-functional team to develop and execute a marketing plan based on customer needs.

QUALIFICATIONS & SKILLS:

  • Minimum of a Bachelor’s degree in sales, marketing or business.
  • Minimum 5 years of sales experience in a similar role, with a proven history of successful conversions, as well as exceeding sales objectives and targets consistently.
  • Previous experience in long cycle capital equipment sales would be advantageous.
  • Previous sales experience in both healthcare and the commercial sector would be advantageous.
  • Existing relationships with key customers will be an advantage.
  • Additional course work in sales techniques and marketing would be advantageous.
  • Business planning and financial planning abilities, i.e. presentations, budgets, reports.

INHERENT JOB REQUIREMENTS:

  • Ability to be a positive role model for our brand whilst demonstrating the highest level of professionalism in line with our corporate ethos.
  • Ability to work under pressure and meet targets and deadlines consistently.
  • Must possess strategic closing skills.
  • Must be highly organized with an enthusiastic and engaging attitude.
  • Demonstrate the ability to work independently & drive results.
  • Must be self-motivated and goal-oriented and demonstrate the ability to work independently and deliver results.
  • Must be willing to travel with some overnight stays potentially required
  • Ability to teach & educate medical personnel, peers & technical support personnel.
  • Ability to grasp the use of technology and robotics.
  • Must have very strong negotiation skills whilst maintaining the utmost level of respect and decorum.
  • Must be customer service focused with the ability to identify problems and promote our solutions.
  • Must have excellent interpersonal skills.
  • High computer proficiency required, including Word, Excel, PowerPoint and Outlook as well as CRM software i.e. Salesforce and applications relative to our products and services.
  • Must possess strong written and verbal communications skills to articulate complex problems in a simplified way and report on them.
  • Ability to read, analyze and interpret various documents such as reports, technical specifications and regulations.
  • Ability to write reports, create presentations and provide business correspondence.
  • Ability to effectively present information and respond to questions from customers, internal and external stakeholders, and various other support teams.
  • Must have a high level of business acumen with the ability to think and act from a “best for business” perspective.

APPLICATIONS CLOSE:  31 JANUARY 2021

Technical Sales Executive – Robotics – KZN

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes. Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies […]

About the Position

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes.

Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies to our customers.

Our motto is “caring through innovation” which speaks of a vested interest at every level of the organization to constantly pioneer, enhance and co-create improved technologies that demonstrate our personal care for every life that we encounter.

We understand that the key to our growth and expansion is a high-performing sales team.  We therefore seek to employ a qualified Technical Sales Executive to grow our sales and market share within your assigned territory.  In this role, you will act as the “closer” of qualified leads, by demonstrating the technical features and benefits of our products, thereby ensuring rapid adoption of our products and services.  You should be adept in maintaining relationships with current clients and building and maintaining relationships with new clients.

To ensure success as a Technical Sales Executive, you should have a strong technical and scientific inclination and a passion for sales.  Ultimately, a top-class Technical Sales Executive drives business by understanding the needs of the customer and providing them with the right products and services in a professional and timely manner.  You will do this by promoting, selling and servicing advanced robotic devices.

As the professional facing the customer, you should have excellent communication, interpersonal, and customer service skills with the ability to meet deadlines and targets.  The ideal candidate will be seen as an expert in their field, showing good, ethical territory management, in terms of planning, organization and administration.

KEY RESPONSIBILITIES:

  • Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
  • Full accountability for the achievement of sales objectives and targets.
  • Develop and execute accurate and on-going sales plans to achieve and exceed sales objectives and targets.
  • Maintain and consistently grow market share across products and services.
  • Assist in generating leads by identifying opportunities within current and new customer base.
  • Enquires to understand and confirm the customer needs through effective engagement and overcomes customer objections.
  • Plan and implement effective sales/product presentations to customers as well as demonstrations, installations and training.
  • Build and maintain productive, trusting relationships with key decision makers, customers and their staff to drive product adoption.
  • Drive value for the customer – “right product, right customer, right time”.
  • Timely and professional customer service, including product training and customer education.
  • Respond to the customers requests and resolve complaints in a prompt and efficient manner.
  • Represent our company and products at industry conferences and trade shows to maximize potential and gain sales leads.
  • Monitor key market trends and competitive market data to keep management informed of any developments or changes. Develop and implement strategies to counter competitors.
  • Stay current with trends and competitors to identify improvements or recommend new products.
  • Recognize and understand competitive products, features and strengths in relation to our products and services.
  • Report to CEO with weekly, monthly, and quarterly results on all activities in customer accounts, prevailing or changing business trends, customer complaints, and competitor activity.
  • Ensure maximum coverage of all accounts within your territory to maintain an optimum level of exposure.
  • Adhere to financial, regulatory and quality compliance standards and requirements.
  • Manage budget and expenses in line with company policies and profit maximization.
  • Conducts all business with customers and potential customers in a manner that adheres to ethics & compliance guidelines as set out in the SAMED Medical Device Code of Ethical Marketing and Business Practice.
  • Must develop and maintain comprehensive technical/clinical knowledge and capabilities.
  • Collaborate with Sales Development to ensure the company’s goals and targets are met.
  • Ensure all customer interactions are logged in the CRM, and records kept up to date containing relevant information.
  • Work with a cross-functional team to develop and execute a marketing plan based on customer needs.

QUALIFICATIONS & SKILLS:

  • Minimum of a Bachelor’s degree in sales, marketing or business.
  • Minimum 5 years of sales experience in a similar role, with a proven history of successful conversions, as well as exceeding sales objectives and targets consistently.
  • Previous experience in long cycle capital equipment sales would be advantageous.
  • Previous sales experience in both healthcare and the commercial sector would be advantageous.
  • Existing relationships with key customers will be an advantage.
  • Additional course work in sales techniques and marketing would be advantageous.
  • Business planning and financial planning abilities, i.e. presentations, budgets, reports.

INHERENT JOB REQUIREMENTS:

  • Ability to be a positive role model for our brand whilst demonstrating the highest level of professionalism in line with our corporate ethos.
  • Ability to work under pressure and meet targets and deadlines consistently.
  • Must possess strategic closing skills.
  • Must be highly organized with an enthusiastic and engaging attitude.
  • Demonstrate the ability to work independently & drive results.
  • Must be self-motivated and goal-oriented and demonstrate the ability to work independently and deliver results.
  • Must be willing to travel with some overnight stays potentially required
  • Ability to teach & educate medical personnel, peers & technical support personnel.
  • Ability to grasp the use of technology and robotics.
  • Must have very strong negotiation skills whilst maintaining the utmost level of respect and decorum.
  • Must be customer service focused with the ability to identify problems and promote our solutions.
  • Must have excellent interpersonal skills.
  • High computer proficiency required, including Word, Excel, PowerPoint and Outlook as well as CRM software i.e. Salesforce and applications relative to our products and services.
  • Must possess strong written and verbal communications skills to articulate complex problems in a simplified way and report on them.
  • Ability to read, analyse and interpret various documents such as reports, technical specifications and regulations.
  • Ability to write reports, create presentations and provide business correspondence.
  • Ability to effectively present information and respond to questions from customers, internal and external stakeholders, and various other support teams.
  • Must have a high level of business acumen with the ability to think and act from a “best for business” perspective.

APPLICATIONS CLOSE:  31 JANUARY 2021

Technical Sales Executive – Robotics – Western Cape

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes. Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies […]

About the Position

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes.

Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies to our customers.

Our motto is “caring through innovation” which speaks of a vested interest at every level of the organization to constantly pioneer, enhance and co-create improved technologies that demonstrate our personal care for every life that we encounter.

We understand that the key to our growth and expansion is a high-performing sales team.  We therefore seek to employ a qualified Technical Sales Executive to grow our sales and market share within your assigned territory.  In this role, you will act as the “closer” of qualified leads, by demonstrating the technical features and benefits of our products, thereby ensuring rapid adoption of our products and services.  You should be adept in maintaining relationships with current clients and building and maintaining relationships with new clients.

To ensure success as a Technical Sales Executive, you should have a strong technical and scientific inclination and a passion for sales.  Ultimately, a top-class Technical Sales Executive drives business by understanding the needs of the customer and providing them with the right products and services in a professional and timely manner.  You will do this by promoting, selling and servicing advanced robotic devices.

As the professional facing the customer, you should have excellent communication, interpersonal, and customer service skills with the ability to meet deadlines and targets.  The ideal candidate will be seen as an expert in their field, showing good, ethical territory management, in terms of planning, organization and administration.

KEY RESPONSIBILITIES:

  • Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
  • Full accountability for the achievement of sales objectives and targets.
  • Develop and execute accurate and on-going sales plans to achieve and exceed sales objectives and targets.
  • Maintain and consistently grow market share across products and services.
  • Assist in generating leads by identifying opportunities within current and new customer base.
  • Enquires to understand and confirm the customer needs through effective engagement and overcomes customer objections.
  • Plan and implement effective sales/product presentations to customers as well as demonstrations, installations and training.
  • Build and maintain productive, trusting relationships with key decision makers, customers and their staff to drive product adoption.
  • Drive value for the customer – “right product, right customer, right time”.
  • Timely and professional customer service, including product training and customer education.
  • Respond to the customers requests and resolve complaints in a prompt and efficient manner.
  • Represent our company and products at industry conferences and trade shows to maximize potential and gain sales leads.
  • Monitor key market trends and competitive market data to keep management informed of any developments or changes. Develop and implement strategies to counter competitors.
  • Stay current with trends and competitors to identify improvements or recommend new products.
  • Recognize and understand competitive products, features and strengths in relation to our products and services.
  • Report to CEO with weekly, monthly, and quarterly results on all activities in customer accounts, prevailing or changing business trends, customer complaints, and competitor activity.
  • Ensure maximum coverage of all accounts within your territory to maintain an optimum level of exposure.
  • Adhere to financial, regulatory and quality compliance standards and requirements.
  • Manage budget and expenses in line with company policies and profit maximization.
  • Conducts all business with customers and potential customers in a manner that adheres to ethics & compliance guidelines as set out in the SAMED Medical Device Code of Ethical Marketing and Business Practice.
  • Must develop and maintain comprehensive technical/clinical knowledge and capabilities.
  • Collaborate with Sales Development to ensure the company’s goals and targets are met.
  • Ensure all customer interactions are logged in the CRM, and records kept up to date containing relevant information.
  • Work with a cross-functional team to develop and execute a marketing plan based on customer needs.

QUALIFICATIONS & SKILLS:

  • Minimum of a Bachelor’s degree in sales, marketing or business.
  • Minimum 5 years of sales experience in a similar role, with a proven history of successful conversions, as well as exceeding sales objectives and targets consistently.
  • Previous experience in long cycle capital equipment sales would be advantageous.
  • Previous sales experience in both healthcare and the commercial sector would be advantageous.
  • Existing relationships with key customers will be an advantage.
  • Additional course work in sales techniques and marketing would be advantageous.
  • Business planning and financial planning abilities, i.e. presentations, budgets, reports.

INHERENT JOB REQUIREMENTS:

  • Ability to be a positive role model for our brand whilst demonstrating the highest level of professionalism in line with our corporate ethos.
  • Ability to work under pressure and meet targets and deadlines consistently.
  • Must possess strategic closing skills.
  • Must be highly organized with an enthusiastic and engaging attitude.
  • Demonstrate the ability to work independently & drive results.
  • Must be self-motivated and goal-oriented and demonstrate the ability to work independently and deliver results.
  • Must be willing to travel with some overnight stays potentially required
  • Ability to teach & educate medical personnel, peers & technical support personnel.
  • Ability to grasp the use of technology and robotics.
  • Must have very strong negotiation skills whilst maintaining the utmost level of respect and decorum.
  • Must be customer service focused with the ability to identify problems and promote our solutions.
  • Must have excellent interpersonal skills.
  • High computer proficiency required, including Word, Excel, PowerPoint and Outlook as well as CRM software i.e. Salesforce and applications relative to our products and services.
  • Must possess strong written and verbal communications skills to articulate complex problems in a simplified way and report on them.
  • Ability to read, analyse and interpret various documents such as reports, technical specifications and regulations.
  • Ability to write reports, create presentations and provide business correspondence.
  • Ability to effectively present information and respond to questions from customers, internal and external stakeholders, and various other support teams.
  • Must have a high level of business acumen with the ability to think and act from a “best for business” perspective.

APPLICATIONS CLOSE:  31 JANUARY 2021

Technical Support Specialist – Orthopaedic Solutions

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes. Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies […]

About the Position

Nexmed Healthcare Solutions is a medtech company focusing on 4IR enabled healthcare solutions for the improvement and advancement of patient care and clinical outcomes.

Nexmed was founded in 2019 with the primary objective of creating a healthier world through innovative solutions spanning the full healthcare eco-system.  We do this by providing disruptive innovation and technologies to our customers.

Our motto is “caring through innovation” which speaks of a vested interest at every level of the organization to constantly pioneer, enhance and co-create improved technologies that demonstrate our personal care for every life that we encounter.

We understand that the key to our growth and expansion is a customer centric support team.  We therefore seek to employ a qualified Technical Support Specialist to provide superior assistance to our external client base on primarily one main healthcare software solution.  This position plays a critical role within our customer support centre by diagnosing, troubleshooting, and resolving application questions and issues, providing education to clients on functions and features while working with them, and properly escalating potential problems as needed.

In this role you will provide customer training and product installation of the healthcare software solution on site and remotely.

As the professional facing the customer, you should have excellent communication, interpersonal, and customer service skills with the ability to meet deadlines and targets.  The ideal candidate will be seen as an expert in their field, showing good, ethical customer centric support, with the aim of reducing business interruptions and maintaining the customer’s confidence in our platform coupled with an enhanced user experience.

KEY RESPONSIBILITIES:

  • Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
  • Provide assistance to our external customer base via phone, e-mail, and our client portal website on primarily one main healthcare software solution or on healthcare devices and device software.
  • Perform remote dial-in support to customers as needed.
  • Diagnose, troubleshoot, and resolve application/device questions and potential issues.
  • Provide initial onsite training to customers to ensure proficiency in the use of our platform.
  • Provide ongoing education to customers on updates, functions and features while working with them so they can become more self-sufficient.
  • Enquires to understand and confirm the customer needs through effective engagement.
  • Properly escalate potential problems as needed to next tier, leadership, external support etc.
  • Clearly and concisely document all correspondence and activities related to tickets in client tracking software.
  • Provide timely and professional customer service.
  • Respond to the customers requests and resolve complaints in a prompt and efficient manner.
  • Monitor key market trends and competitive market data to keep management informed of any developments or changes.
  • Stay current with trends and competitors to identify improvements or recommend new products.
  • Recognize and understand competitive products, features and strengths in relation to our products and services.
  • Report to CEO with weekly, monthly, and quarterly results on all activities in customer accounts, prevailing or changing business trends, customer complaints, and competitor activity.
  • Ensure maximum coverage of all accounts within your territory to maintain an optimum level of customer support.
  • Adhere to financial, regulatory, and quality compliance standards and requirements.
  • Manage budget and expenses in line with company policies and profit maximization.
  • Conducts all business with customers and potential customers in a manner that adheres to ethics & compliance guidelines as set out in the SAMED Medical Device Code of Ethical Marketing and Business Practice.
  • Must develop and maintain comprehensive technical/clinical knowledge and capabilities.
  • Ensure all customer interactions are logged in the CRM, and records kept up to date containing relevant information.
  • Work with a cross-functional team to develop and execute a marketing plan based on customer needs.

QUALIFICATIONS & SKILLS:

  • Minimum of a Bachelor’s degree in IT or business related field.
  • Minimum 2 years technical support experience within a medical setting.
  • Minimum 2 year’s customer services / call centre management experience.

INHERENT JOB REQUIREMENTS:

  • Ability to be a positive role model for our brand whilst demonstrating the highest level of professionalism in line with our corporate ethos.
  • Ability to work under pressure and meet targets and deadlines consistently.
  • Must be highly organized with an enthusiastic and engaging attitude.
  • Demonstrate the ability to work independently & drive results.
  • Must be self-motivated and goal-oriented and demonstrate the ability to work independently and deliver results.
  • Must be willing to travel with some overnight stays potentially required.
  • Ability to teach & educate medical personnel, peers & technical support personnel.
  • Sound ability to explain technical concepts to non-technical users.
  • Ability to grasp the use of technology and related software.
  • High level of aptitude for learning complex hardware/software solutions.
  • Strong and creative troubleshooting, problem solving, and analytical skills.
  • Must be customer service focused with the ability to identify problems and promote our solutions.
  • Must have excellent interpersonal skills.
  • High computer proficiency required, including Word, Excel, PowerPoint and Outlook as well as CRM software i.e. Salesforce and applications relative to our products and services.
  • Must possess strong written and verbal communications skills to articulate complex problems in a simplified way and report on them.
  • Ability to read, analyse and interpret various documents such as reports, technical specifications, and regulations.
  • Ability to write reports, create presentations and provide business correspondence.
  • Ability to effectively present information and respond to questions from customers, internal and external stakeholders, and various other support teams.
  • Must have a high level of business acumen with the ability to think and act from a “best for business” perspective.

APPLICATIONS CLOSE:  28 FEBRUARY 2021